EC Veterinary Physiotherapy collects personal information about clients for the purpose of veterinary physiotherapy services. This data is held securely and only shared with your paraprofessionals (e.g. your veterinary surgeon) to inform them of treatment progress. Contact details provided will be used to contact you in the interest of your appointment and your animal’s treatment. There may arise a circumstance where your records will need sharing with OTHER paraprofessionals or insurance companies. If this is required a written permission from yourself will be requested.
Veterinary physiotherapy records are kept for 8 years from last treatment (insurance purposes). All records are in locked storage when not in use. We do our upmost to keep all personal information secure. Information through email or through our website may not be completely secure as this is through the internet; this is at your own risk.
You reserve the right to access your personal information from EC Veterinary Physiotherapy at any time, as well as rectifying any incorrect personal data.